Embark on a unique journey that connects two of Spain’s most fascinating destinations: vibrant Barcelona and the magical Canary Islands. Over six unforgettable days, you will discover the genius of Gaudí, stroll through streets steeped in history, savor authentic Catalan and Canarian cuisine, sail aboard an exclusive private yacht across the Atlantic waters, and admire breathtaking volcanic landscapes that seem from another world. More than a trip, this is an invitation to experience unforgettable moments, build new friendships, and enjoy carefully curated experiences designed for those seeking something truly extraordinary. From the Mediterranean to the Atlantic, each day unveils a new horizon, transforming this adventure into a lifetime of cherished memories.
DAY 1-2 BARCELONA
DAY 1 BARCELONA | ARRIVAL.
Arrival at Barcelona Airport.
Upon arrival, guests will be warmly welcomed by our local representative and assisted with private transfer services to their centrally located hotel.
Barcelona, the vibrant capital of Catalonia, offers the perfect introduction to this extraordinary journey between the Mediterranean and the Atlantic. A city where history, culture, architecture, gastronomy, and innovation come together to create one of Europe's most captivating destinations.
Private transfer to the hotel.
As guests travel through the city, they will enjoy their first impressions of Barcelona's elegant boulevards, historic neighborhoods, and unique Mediterranean atmosphere.
Check-in at a carefully selected 4★ Superior hotel located in the heart of Barcelona.
Ideally situated for exploring the city's most iconic landmarks, the hotel combines comfort, quality, and exceptional service, ensuring a relaxing start to the program.
Free time at leisure.
Guests may choose to relax after their journey, enjoy the hotel's facilities, or take a leisurely stroll through the surrounding streets to experience the city's lively atmosphere and Mediterranean charm.
WELCOME EXPERIENCE – BARCELONA.
As evening falls, guests are invited to enjoy their first introduction to the culture, hospitality, and gastronomy that define Spain.
Welcome Dinner.
Dinner at the hotel.
Enjoy a carefully prepared menu featuring Mediterranean specialties and regional flavors inspired by Catalan culinary traditions.
This relaxed and elegant evening provides the perfect opportunity for participants to meet fellow travelers, share expectations for the days ahead, and begin discovering the experiences that await throughout this unforgettable journey.
From the architectural masterpieces of Barcelona to the volcanic landscapes of the Canary Islands, from Atlantic Ocean adventures to authentic gastronomic discoveries, the coming days promise a unique combination of culture, nature, relaxation, and exploration.
Return to rooms.
Overnight in Barcelona.
The Atlantic Islands adventure begins.
DAY 2 BARCELONA. THE ESSENCE OF CATALONIA.
Breakfast at the hotel.
After breakfast, begin an immersive exploration of Barcelona, one of Europe's most fascinating cultural capitals. A city where Roman foundations, Gothic heritage, Modernist masterpieces, and Mediterranean traditions combine to create a destination unlike any other.
Today is dedicated to discovering the artistic genius of Antoni Gaudí, the rich history of Catalonia, and the authentic gastronomy that has shaped Barcelona's identity for centuries.
MORNING – GAUDÍ'S MASTERPIECES.
Guided city tour with official local guide:
● Sagrada Familia (Priority Access Included)
Begin the day with a visit to Antoni Gaudí's most celebrated masterpiece and one of the world's most extraordinary architectural achievements.
Admire its magnificent façades, spectacular stained-glass windows, and remarkable interiorspaces while discovering the symbolism and vision behind this UNESCO World Heritage masterpiece.
● Park Güell
Continue to one of Barcelona's most enchanting landmarks.
Originally conceived as an exclusive garden city, Park Güell today offers colorful mosaics, imaginative architectural forms, lush gardens, and spectacular panoramic views overlooking Barcelona and the Mediterranean Sea.
● Casa Batlló
Visit one of the finest examples of Catalan Modernism. Inspired by nature, marine forms, and local legends, Casa Batlló represents the extraordinary creativity that transformed Barcelona into a global architectural reference.
GASTRONOMIC EXPERIENCE – CAN CULLERETES.
Lunch at Can Culleretes.
Founded in 1786, Can Culleretes is Barcelona's oldest restaurant and one of the city's most beloved gastronomic institutions.
Enjoy authentic Catalan cuisine accompanied by carefully selected local wines while surrounded by centuries of history and tradition.
A true culinary journey into the heart of Catalonia.
AFTERNOON – HISTORIC BARCELONA.
Walking tour through the historic center:
● Gothic Quarter
Explore a fascinating network of medieval streets, charming squares, historic palaces, and hidden corners that preserve more than two thousand years of Barcelona's history.
● Barcelona Cathedral
Admire one of Spain's most beautiful Gothic cathedrals, renowned for its elegant architecture, peaceful cloister, and historical significance.
● Jewish Quarter
Discover one of Europe's best-preserved medieval Jewish quarters, whose narrow streets reveal the multicultural legacy that has shaped Barcelona throughout the centuries.
● Plaça del Rei
Visit one of the city's most important historical squares, closely linked to the history of the Crown of Aragon and medieval Barcelona.
● Las Ramblas
Stroll along Barcelona's most iconic boulevard, where vibrant street life, historic buildings, artists, cafés, and local traditions create a unique atmosphere.
● La Boqueria Market
Experience the authentic pulse of the city at one of Europe's most famous food markets.
Discover colorful stalls overflowing with fresh produce, seafood, Iberian delicacies, artisan cheeses, spices, and traditional Catalan specialties.
TRADITIONAL SWEET EXPERIENCE.
Chocolate with Churros Tasting.
Enjoy one of Spain's most cherished culinary traditions.
Savor freshly prepared churros accompanied by rich hot chocolate in a traditional setting, experiencing a ritual enjoyed by generations of Barcelonians.
Return to the hotel.
DINNER AT THE HOTEL.
Enjoy a carefully prepared dinner featuring Mediterranean specialties and regional flavors.
A perfect opportunity to relax after a day dedicated to art, history, architecture, and gastronomy.
Overnight in Barcelona.
Tomorrow, the journey continues westward as we leave the Mediterranean behind and discover the dramatic volcanic landscapes and Atlantic beauty of the Canary Islands.
DAY 3-4-5-6 BARCELONA -ISLAS CANARIAS
DAY 3 BARCELONA – CANARY ISLANDS.
FROM THE MEDITERRANEAN TO THE ATLANTIC.
Breakfast at the hotel.
After breakfast, check out and transfer to Barcelona Airport for the flight to the Canary Islands, Spain's extraordinary Atlantic archipelago.
Leaving behind the Mediterranean coast, today's journey takes guests to a completely different world shaped by volcanic landscapes, dramatic coastlines, unique ecosystems, and centuries of maritime history.
Flight to the Canary Islands.
Depending on operational availability, the program will be operated in either Tenerife or Gran Canaria, two of the most spectacular islands in the Atlantic Ocean.
Upon arrival, guests will immediately notice the contrast between the Mediterranean and Atlantic environments, where volcanic formations, rugged coastlines, and subtropical landscapes create an atmosphere unlike anywhere else in Europe.
ARRIVAL IN THE CANARY ISLANDS.
Meet & greet service upon arrival.
Private transfer to the hotel.
Check-in at a 4★ Superior Resort Hotel.
Carefully selected for its comfort, quality, and privileged location, the resort offers the perfect base from which to discover the natural beauty, gastronomy, and culture of the Canary Islands.
Guests will enjoy elegant accommodations, exceptional hospitality, and stunning surroundings reflecting the unique character of the Atlantic Islands.
ATLANTIC EXPERIENCE.
After check-in, enjoy a relaxed introduction to island life:
● Coastal Promenade Walk
Discover the atmosphere of the Atlantic coastline while enjoying spectacular ocean views and the refreshing sea breeze.
● First Encounter with Volcanic Landscapes
Admire the unique geological formations that have shaped the Canary Islands over millions of years, creating some of Europe's most dramatic natural scenery.
● Atlantic Ocean Views
Experience the immense beauty of the Atlantic Ocean, where endless horizons meet volcanic coastlines and spectacular natural landscapes.
● Free Time at Leisure
Enjoy time to relax at the resort, explore the surrounding area, or simply embrace the slower rhythm of island life.
SUNSET OVER THE ATLANTIC.
As evening approaches, witness one of the Canary Islands' most memorable experiences. The Atlantic sunset paints the sky with extraordinary shades of gold, orange, and crimson, creating a spectacular natural display that perfectly captures the spirit of the islands.
DINNER AT THE HOTEL.
Enjoy a carefully prepared dinner featuring traditional Canarian specialties and regional products.
Discover the distinctive flavors of the islands, influenced by centuries of Atlantic trade routes and local culinary traditions.
The evening provides the perfect opportunity to relax and prepare for tomorrow's signature experience at sea.
Overnight in the Canary Islands.
Tomorrow, guests will embark on an unforgettable private sailing experience, discovering the Atlantic coastline from the sea while exploring hidden coves, volcanic cliffs, and the rich marine life that inhabits these remarkable waters.
DAY 4 – HOST & BOAT EXPERIENCE (SIGNATURE DAY).
DAY 4 – PRIVATE ATLANTIC YACHT EXPERIENCE.
THE SIGNATURE EXPERIENCE OF THE JOURNEY.
Breakfast at the hotel.
Today is dedicated to discovering the Canary Islands from their most privileged perspective— the Atlantic Ocean.
The sea has shaped the history, culture, and identity of these islands for centuries. From dramatic volcanic cliffs and hidden coves to extraordinary marine life and breathtaking ocean panoramas, today's experience offers an unforgettable encounter with the natural beauty of the Atlantic.
Transfer to the marina.
Upon arrival, guests will be welcomed aboard a private yacht by the captain, crew, and dedicated host.
PRIVATE YACHT EXPERIENCE WITH HOST.
Departure from the marina..
Begin an exclusive full-day navigation experience along one of the most spectacular coastlines in Europe.
Depending on the confirmed island destination, the sailing route will showcase some of the finest Atlantic landscapes of either Tenerife or Gran Canaria.
TENERIFE OPTION:
● Los Gigantes Cliffs
Admire the island's most iconic natural landmark, where towering volcanic cliffs rise dramatically from the Atlantic Ocean, creating one of Spain's most impressive coastal panoramas.
● Masca Coastline
Navigate along the spectacular coastline surrounding the legendary Masca area, renowned for its dramatic scenery and untouched natural beauty.
● Hidden Atlantic Coves
Discover secluded bays accessible only by sea, offering unique opportunities to swim and relax in crystal-clear waters.
GRAN CANARIA OPTION
● Southwest Coastline Sail along the island's most scenic coastal areas, characterized by rugged volcanic landscapes and spectacular ocean views.
● Hidden Beaches and Coves
Explore secluded locations known only to experienced local navigators.
● Volcanic Coastal Landscapes
Admire the extraordinary geological formations that make Gran Canaria one of the Atlantic's most fascinating islands.
MARINE WILDLIFE EXPERIENCE.
The waters surrounding the Canary Islands are among the richest marine ecosystems in Europe.
Possible Observation Opportunities:
● Dolphins
● Pilot whales
● Sea turtles
● Native seabirds.
Wildlife sightings are subject to natural conditions and cannot be guaranteed.
ATLANTIC GASTRONOMIC EXPERIENCE.
Lunch Served On Board.
While navigating through the Atlantic waters, enjoy a carefully prepared lunch featuring local specialties and fresh regional ingredients.
Menu Highlights:
● Fresh seafood specialties
● Traditional Canarian products
● Seasonal ingredients
● Regional wines
● Mineral water and refreshments.
Dining surrounded by spectacular ocean scenery creates one of the most memorable moments of the entire journey.
AFTERNOON – SAILING & LEISURE.
Swimming Experience.
Weather and sea conditions permitting, enjoy opportunities to swim in the Atlantic Ocean and experience the exceptional clarity of the island waters.
Relaxation On Board.
Take time to unwind, enjoy the sea breeze, and admire the magnificent Atlantic landscapes from the comfort of the yacht.
Atlantic Coastal Navigation.
Continue exploring dramatic cliffs, volcanic formations, hidden coves, and breathtaking ocean scenery that define the Canary Islands.
ATLANTIC SUNSET EXPERIENCE.
As the day draws to a close, enjoy one of the most magical moments of the journey.
Watch the sun slowly descend into the Atlantic Ocean, creating a spectacular display of colors across the horizon and illuminating the coastline with golden light.
A truly unforgettable Atlantic experience.
Return to the marina.
Private transfer to the hotel.
DINNER AT THE HOTEL.
Enjoy a carefully prepared dinner featuring regional specialties and traditional Canarian flavors.
The perfect conclusion to a remarkable day at sea.
Overnight in the Canary Islands.
Tomorrow, guests will venture inland to discover the volcanic landscapes, traditional villages, and cultural heritage that make the Canary Islands one of Spain's most extraordinary destinations.
DAY 5 ISLAND EXPERIENCE.
VOLCANOES, TRADITIONS & ATLANTIC FLAVORS.
Breakfast at the hotel.
Today is dedicated to discovering the heart and soul of the Canary Islands beyond the coastline. From extraordinary volcanic landscapes and UNESCO-protected natural environments to charming villages and authentic gastronomy, guests will experience the unique cultural and natural heritage that makes these islands one of Europe's most fascinating destinations.
Accompanied by an official local guide, embark on a journey through landscapes shaped by volcanic forces and traditions preserved for generations.
TENERIFE OPTION
THE MAJESTY OF MOUNT TEIDE.
Departure for a full-day island exploration:
● Teide National Park (UNESCO World Heritage Site)
Travel through one of Europe's most spectacular natural landscapes.
Dominated by Mount Teide, Spain's highest peak, this extraordinary volcanic environment features lava fields, dramatic rock formations, and breathtaking panoramic views that resemble a lunar landscape.
● Roques de García
Admire one of Tenerife's most iconic geological formations, sculpted by volcanic activity over thousands of years.
● Traditional Canarian Villages
Discover picturesque villages where local traditions, architecture, and culture remain deeply rooted in everyday life.
● Atlantic Viewpoints
Enjoy magnificent panoramic views overlooking the ocean, volcanic valleys, and mountain landscapes.
GRAN CANARIA OPTION.
THE CONTINENT IN MINIATURE.
Departure for a full-day island exploration:
● Roque Nublo Natural Monument
Visit one of the Canary Island's most emblematic landmarks.
This impressive volcanic rock formation rises dramatically above the island and offers some of the most spectacular views in the archipelago.
● Inland Mountain Landscapes
Explore the island's rugged interior, characterized by deep ravines, volcanic peaks, and breathtaking scenery.
● Historic Canarian Villages
Discover traditional villages where centuries-old customs and architecture continue to define local life.
● Atlantic Panoramic Viewpoints
Admire extraordinary views across the Atlantic Ocean and the island's dramatic interior landscapes.
GASTRONOMIC EXPERIENCE.
Lunch at a Selected Local Restaurant.
Enjoy a culinary journey through the authentic flavors of the Canary Islands.
The menu highlights the region's rich gastronomic heritage and showcases local ingredients shaped by volcanic soils and Atlantic traditions.
Menu Highlights:
● Traditional Canarian specialties
● Fresh local products
● Regional wines
● Seasonal ingredients.
A memorable gastronomic experience celebrating the unique identity of the islands.
AFTERNOON – ATLANTIC LIFESTYLE EXPERIENCE.
Following lunch, enjoy a relaxed afternoon embracing the slower rhythm of island life:
● Resort Facilities
Time to enjoy the comfort and amenities of the hotel.
● Atlantic Beaches
Opportunity to relax by the ocean and admire the spectacular coastal scenery.
● Wellness & Leisure
Free time for personal exploration, shopping, spa facilities, or simply enjoying the exceptional climate for which the Canary Islands are famous year-round.
FAREWELL DINNER EXPERIENCE.
As the journey approaches its conclusion, gather for a memorable farewell celebration.
Farewell Dinner at a Selected Oceanfront Venue.
Enjoy an elegant dinner featuring traditional Canarian cuisine, regional wines, and magnificent Atlantic views.
Highlights:
● Authentic island gastronomy
● Fresh local ingredients
● Atlantic Ocean setting
● Sunset atmosphere
● Celebration of the journey
This special evening offers the perfect opportunity to reflect on the experiences shared throughout the program, from the architectural wonders of Barcelona to the volcanic landscapes and Atlantic beauty of the Canary Islands.
Return to the hotel.
Overnight in the Canary Islands.
Tomorrow, after an unforgettable journey between the Mediterranean and the Atlantic, guests will bid farewell to Spain's island treasures and begin their journey home carrying memories of extraordinary landscapes, culture, gastronomy, and friendship.
DAY 6 CANARY ISLANDS | DEPARTURE.
Breakfast at the hotel.
Enjoy a final breakfast while reflecting on the unforgettable experiences shared throughout this remarkable journey between the Mediterranean and the Atlantic.
Surrounded by the relaxed atmosphere of the Canary Islands, guests have one last opportunity to appreciate the unique landscapes, exceptional climate, and hospitality that have made these islands one of Europe's most treasured destinations.
CHECK-OUT.
Following breakfast, check-out from the hotel.
Private transfer to the airport.
Depending on the confirmed destination, transfer to:
● Tenerife South Airport (TFS)
or
● Gran Canaria Airport (LPA)
Assistance with departure formalities.
FAREWELL TO SPAIN'S ISLAND TREASURES.
Over the past six days, guests have experienced two of Spain's most extraordinary worlds.
From the artistic masterpieces of Barcelona and the genius of Antoni Gaudí to the volcanic landscapes, dramatic coastlines, and Atlantic beauty of the Canary Islands, every day has offered a unique combination of culture, gastronomy, history, nature, and discovery.
Guests have wandered through medieval streets, explored UNESCO World Heritage landmarks, tasted authentic regional cuisine, sailed aboard a private yacht along spectacular Atlantic coastlines, admired volcanic landscapes shaped over millions of years, and experienced unforgettable sunsets over both the Mediterranean and Atlantic seas.
More than a holiday, this journey has been a celebration of Spain's extraordinary diversity — a voyage connecting two seas, two cultures, and two unique ways of life.
The memories created here will remain long after the journey ends.
END OF SERVICES.
We hope to welcome you again soon for another Genuine Travel Experience and wish you a pleasant journey home filled with lasting memories of Barcelona, the Canary Islands, and the magnificent beauty of the Atlantic Ocean.
Until we meet again…
End of the Rotary Atlantic Islands Signature Experience 2027.
SERVICES INCLUDED.
Transportation & Transfers:
Accommodation:
Meals Included:
Professional Services:
Entrance Tickets Included:
Signature Experiences:
Insurance:
SERVICES NOT INCLUDED.
A sessão expirou. Estamos continuamente atualizando nossas ofertas e voos, continuamos conosco para ter novas ofertas
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In compliance with the Federal Law on the Protection of Personal Data Held by Private Parties (the "Law"), the company called "CENTRO DE NEGOCIOS LOS PORTALES S.A. DE C.V.," with its registered address at Avenida Coba, Manzana 10, Lote 82, Super Manzana 3, Edificio Coba, Local 1, Benito Juarez, Cancún 77500, operating under the trade name Travel Portal and its website https://travelportal.com.mx, responsible for the use and protection of your Personal Data, hereby informs you of the following:
Your data will be collected and processed in accordance with the principles of legality, consent, information, quality, purpose, loyalty, proportionality, and responsibility, as stipulated by the aforementioned Law.
For what purposes will we use your Personal Data?
The Personal Data we collect from you will be used for the following purposes necessary for the development of our services:
Primary purposes:
- Contact and identify you.
- Provision of online sales services for tourism products and vacation packages.
- Purchase of vacation packages.
- To arrange travel through our website in an easy, fast, convenient, and secure manner.
- To inform you about the status of your reservations and purchases of vacation packages.
- Offer our tourism services.
- Online assistance for our services through online tools or by phone.
- To bill and collect for our services.
- Evaluate the quality of our services.
- Address your opinions, complaints, and suggestions.
- Contact you via telephone, email, regular mail, and any other means regarding informational and promotional purposes of the company.
Secondary purposes:
Additionally, we will use your personal information for the following purposes that are not necessary for the requested service but will help us provide you with better assistance:
- To facilitate the use of our website.
- Development of our services.
- Evaluate the quality of our services.
- Promotion and marketing of products and services.
- Internal statistics.
- Statistical and internal analysis purposes.
What Personal Data will we use for these purposes?
To achieve the purposes described in this Privacy Notice, the information requested from the user on the website includes the following:
- Identification data, such as Full Name (Official Identification with Photograph), Date of Birth, Age, Photograph, Landline or Mobile Phone Number (personal), Address (personal and fiscal), the image of the cardholder when entering Viagenza’s facilities through video surveillance cameras and security, email, marital status, Federal Taxpayer Registry (RFC), Unique Population Registry Code (CURP), and interbank key, if applicable.
- For the online purchasing service, we request credit card or debit card data, which include: Full Name, Card Number, Security Code, and Expiration Date. According to articles 8, 10, and 37 of the Law, these data are not considered as requiring explicit consent for use.
At Travel Portal, we do not handle or request sensitive Personal Data. Sensitive Personal Data is understood to be data that affects the most intimate sphere of the individual, or whose improper use could give rise to discrimination or pose a serious risk to the individual. In particular, sensitive data includes information that may reveal aspects such as racial or ethnic origin, current and future health status, genetic information, religious, philosophical, and moral beliefs, union membership, political opinions, sexual preferences.
Security Measures and Liability Limits
We are committed to offering security and confidentiality for the data you provide us when contracting an online service. Therefore, we have a secure server under the SSL (Secure Socket Layer) protocol, which encrypts the information for your protection. Once we receive your data transmission, we make reasonable efforts to ensure its security on our systems. However, we cannot guarantee total security for information transmissions over the Internet due to external violations of our software and firewalls, so data transmission via the Internet is at your own risk.
Social Media
Social media platforms like Facebook®, Facebook Messenger®, YouTube®, Pinterest®, Instagram®, Google+®, Tumblr®, Snapchat®, Reddit®, Vine®, WeChat®, Skype®, Line®, Qzone®, QQ®, Weibo®, Telegram®, Twitter®, LinkedIn®, WhatsApp®, and any others that are available serve as a communication and interconnection platform among users of different digital platforms. These platforms are not the responsibility of Travel Portal and are therefore not covered by this Privacy Notice.
The information provided on social media platforms in which Travel Portal participates as a user does not constitute or form part of Personal Data subject to protection under this Privacy Notice; it is the responsibility of the platform’s company and the user who publishes it.
With whom do we share your personal information and for what purposes?
We inform you that your Personal Data is shared, within the country, with the following individuals, companies, organizations, and authorities other than us, for the following purposes:
| Recipient of personal data | Country (optional) | Purpose of the transfer.
| External consultants. Who are they? | United Mexican States | Consultation regarding best practices in customer service and the optimization of quality and internal organization controls.
| Local, state, and federal authorities, as well as public entities such as the Ministry of Finance and Public Credit, INFONAVIT, IMSS, and those indicated by law. | United Mexican States | Compliance with tax obligations, notifications, requests, judicial documents, and those indicated by law.
It is important to note that third parties to whom your personal data are transferred will be bound by the terms of this Privacy Notice and will comply with the corresponding security and confidentiality measures.
I consent and authorize the processing and transfer of my Personal Data as provided in this Privacy Notice.
I do not consent and authorize the processing and transfer of my Personal Data as provided in this Privacy Notice.
_____________________________
If you do not express your refusal for such transfers, we will understand that you have granted your implicit consent.
What are the rights of the Personal Data Owner?
In accordance with the Federal Law on the Protection of Personal Data Held by Private Parties, effective from January 6, 2012, as the owner of Personal Data, you have the right to exercise the rights of access, rectification, cancellation, and opposition, known as "ARCO Rights" (provided they are legally applicable). Additionally, you can revoke your consent for the processing of your Personal Data at any time or limit their use or disclosure. The procedure for you to exercise your ARCO rights and revoke the consent granted to Travel Portal for the management of your personal data is through the following email: travelportal@travelportal.com.mx.
The aforementioned rights are exercised through the respective request submitted through the aforementioned email and should include necessary details such as your name, address, or other means of notification in relation to the case.
We will respond to your request within a maximum of 15 business days and will inform you of its outcome. Travel Portal advises users to update their data whenever it changes to provide better service.
How can you access, rectify, or cancel your Personal Data, or object to its use?
You have the right to know what Personal Data we have about you, why we use it, and the conditions under which we use it (Access). It is also your right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification). You can request the deletion of your data from our records or databases when you believe that it is not being used in accordance with the principles, duties, and obligations provided by the law (Cancellation). You also have the right to object to the use of your Personal Data for specific purposes (
Objection). These rights are known as ARCO rights.
How can you revoke your consent for the use of your Personal Data?
You can revoke the consent you have granted for the processing of your Personal Data. However, it is important to note that we may not be able to fulfill your request or cease using your Personal Data immediately in all cases, as there may be a legal obligation requiring us to continue processing your Personal Data. You should also consider that, for certain purposes, revoking your consent may result in us being unable to provide you with the service you requested or in the termination of your relationship with us.
To revoke your consent, you must submit your request in person at our offices.
The revocation of consent can be done at any time, and it does not have retroactive effects. To start the revocation process, you must clearly indicate in writing to the addresses provided or by email to travelportal@travelportal.com.mx which consent you wish to revoke. The written and/or electronic request for access, rectification, cancellation, or objection must contain the following:
1. The full name of the owner and address or other means for notification of the response to the request.
2. Documents proving the owner’s identity or, where appropriate, legal representation.
3. A clear and precise description of the Personal Data for which you seek to exercise any of the aforementioned rights.
4. Any other element or document that facilitates the location of the Personal Data.
5. In the case of requests for rectification, the owner must indicate the modifications to be made and provide supporting documentation.
Travel Portal will notify the owner within fifteen business days, counted from the date the request for access, rectification, cancellation, or objection is received, of the determination made. If the request is granted, it will be implemented within fifteen business days following the date on which the response is communicated. In the case of requests for access to Personal Data, delivery will proceed upon the owner’s identity verification or that of their legal representative, as appropriate. The aforementioned deadlines may be extended once, provided that the circumstances justify it.
The obligation to provide access to the information will be considered fulfilled when the Personal Data is made available to the owner or through the issuance of simple copies, electronic documents, or any other means provided by Travel Portal.
If the owner requests access to data from a person they presume is the responsible party and this turns out not to be the case, it will be sufficient to inform the owner of this through any printed (letter of non-acceptance) or electronic (email, optical media, etc.) means, in order to consider the request fulfilled.
Travel Portal may deny access to Personal Data, or the rectification, cancellation, or objection to the processing of such data in the following cases:
1. When the requester is not the owner of the Personal Data, and the legal representative is not duly accredited.
2. When the Personal Data of the requester is not in our database.
3. When the rights of a third party are affected.
4. When there is a legal impediment, or the resolution of a competent authority restricts access to the Personal Data or does not allow rectification, cancellation, or objection.
5. When rectification, cancellation, or objection has already been carried out.
The denial mentioned above may be partial. In such cases, Travel Portal will perform the required access, rectification, cancellation, or objection.
In all the above cases, Travel Portal must inform the reason for its decision and communicate it to the owner or, if applicable, to the legal representative within the deadlines set for that purpose, through the same means by which the request was made, and provide any pertinent evidence.
Travel Portal is not obliged to cancel Personal Data when:
1. It refers to parts of a private, social, or administrative contract and is necessary for its development and fulfillment.
2. It must be processed in compliance with a legal obligation.
3. It hinders judicial or administrative actions related to tax obligations, the investigation and prosecution of crimes, or the enforcement of administrative sanctions.
4. It is necessary to protect the legally protected interests of the owner.
5. It is necessary to perform an action in the public interest.
6. It is necessary to comply with a legal obligation acquired by the owner.
If the cancellation is appropriate, Travel Portal will establish a blocking period for the sole purpose of determining possible responsibilities related to its processing, until the legal or contractual prescription period, and notify the owner or their legal representative of this in the response to the cancellation request issued within twenty business days. After the blocking period, the corresponding deletion will be carried out.
The blocking period will last until the corresponding legal or contractual prescription period.
How can you limit the use or disclosure of your personal information?
To limit the use and disclosure of your personal information, you have the following options:
1. Register with the Public Registry to Avoid Advertising, which is managed by the Federal Consumer Protection Agency, so that your Personal Data is not used to receive advertising or promotions from companies of goods or services. These will be sent to you and to the contacts registered for that purpose. You can modify this indication at any time by sending an email to travelportal@travelportal.com.mx.
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How do we use cookies at Travel Portal?
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Website Disclaimer
Our website may contain links or links to external websites that do not correspond to Travel Portal and, therefore, have no connection with us.
The Personal Data that you provide through these portals or websites that are not covered by this Privacy Notice, and their processing, are not the responsibility of Travel Portal.
We recommend reviewing and reading the privacy policies and terms of use of such external websites before using them.
How can you stay informed about changes to this Privacy Notice?
This Privacy Notice may undergo modifications, changes, or updates due to new legal requirements, our own needs for the products or services we offer, our privacy practices, or changes in our business model.
We reserve the right to change this Privacy Notice at any time at the discretion of our administrators.
If you use the services on any of the Travel Portal sites, it means you have read, understood, and agreed to the terms mentioned above. If you do not expressly object to this notice and its updates, it will be understood that you have given your tacit consent.
End of Privacy Notice.